Intelligent Medical History Collection Agent
Clinical Workflow
Overview
What it does
Prevents the loss of valuable physician time during consultations by automating basic history collection before the patient visit. After an appointment is booked, the agent engages the patient via WhatsApp or a call to collect a comprehensive medical history, structures it, and pre-populates the EMR so the doctor can review immediately when the consultation begins.
Examples
Example scenarios
- Agent to Patient (pre-visit): "Hi, to help prepare for your appointment with Dr. Sharma tomorrow, I need to ask a few questions about your medical history. This will help him prepare better for your consultation. First, could you let me know if you have any known allergies?"
- Doctor's Experience (during visit): Doctor opens the HIS and sees a structured summary ready to review, focusing time on the current issue.
Trust & Safety
Safety features
- Clearly states it is a history collection tool, not a diagnostic tool
Integrations
Connects with
HIS/EMRScheduling systemsWhatsApp BusinessSMS/email systems